Update Email Password

If you have received a notification to change or update your password -- like an expiration notice for example -- please follow the steps below.

The two procedures differ slightly.

On-Campus

Log in to any campus PC using your email credentials
Once logged in, press CTRL+ALT+DEL
Choose Change a password
Enter your current email password in the Old password field
Create a memorable new password using the following criteria:
- minimum 8 characters;
- UPPERCASE and lowercase letters;
- At least 1 digit (0-9);
- At least one symbol, such as (!@#$%^&*-_=+)
Retype the new password in the Confirm password field
You will get a notification message if the change is successful

*Note: use the newly created password for your email, campus computers, and Wi-Fi.

Off-Campus

Launch a new Private or Incognito window or tab
Click here if you don't know how to do this on Safari (0:45)
Click here to see how to do this on Chrome / Android (0:37)
Sign in to your GCCCD email through the web at outlook.office.com
Once signed in, look for a circle with your initials or avatar in the upper right-hand corner
Click on the circle and a drop-down menu will appear
Click on View account
- *Note: You may be prompted for Multi-factor Authentication at this point. You may possibly receive a text message, or you must use the Microsoft Authenticator app in order to proceed.
Click on Password to change your password
Create a memorable new password using the following criteria:
- minimum 8 characters;
- UPPERCASE and lowercase letters;
- At least 1 digit (0-9);
- At least one symbol, such as (!@#$%^&*-_=+,.)
If your new password is accepted you will receive no notification
Verify that the new password is working -- sign out of Outlook and then sign back in with the new password

*Note: Use the newly created password for your email, campus computers, and Wi-Fi.

If you encounter difficulty updating your password, please contact the Helpdesk.