Update Email Password
If you have received a notification to change or update your password -- like an expiration notice for example -- please follow the steps below.
Change Password on or off Campus
The two procedures differ slightly.
On-Campus
Change password using any campus PC:
- Log in to any campus PC using your email credentials
- Once logged in, press CTRL+ALT+DEL
- Choose Change a password
- Enter your current email password in the Old password field
- Create a memorable new password using the following criteria:
- minimum 8 characters;
- UPPERCASE and lowercase letters;
- At least 1 digit (0-9);
- At least one symbol, such as (!@#$%^&*-_=+)
- Retype the new password in the Confirm password field
- You will get a notification message if the change is successful
*Note: use the newly created password for your email, campus computers, and Wi-Fi.
Off-Campus
Reset Password Using Outlook Web Access:
- Open a new Private or Incognito window or tab
- see how to enter Private browsing on Safari
- learn how to go Incognito in Chrome
- Sign in to your GCCCD email through the web at outlook.office.com
- Once signed in, look for a circle with your initials or avatar in the upper right-hand corner
- Click on the circle and a drop-down menu will appear
- Click on View account
*Note: You may be prompted for Multi-factor Authentication at this point. You may possibly receive a text message, or you must use the Microsoft Authenticator app in order to proceed.
- Click on Password to change your password
- Create a memorable new password using the following criteria:
- minimum 8 characters;
- UPPERCASE and lowercase letters;
- At least 1 digit (0-9);
- At least one symbol, such as (!@#$%^&*-_=+,.)
- If your new password is accepted you will receive no notification
- Verify that the new password is working -- sign out of Outlook and then sign back in with the new password
*Note: Use the newly created password for your email, campus computers, and Wi-Fi.
If you encounter difficulty updating your password, please contact the Helpdesk.