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Student Success Office

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Resources

A one-stop hub for valuable resources supporting students, faculty, and staff. Whether you’re a student seeking academic support or an employee looking for tools to assist others, explore the comprehensive options available to help our campus community thrive!

Your Ultimate Success Guide

Maximize your success—use these tools to make the most of your college experience!

  • Tips for Taking Online Classes: New to online learning or looking for ways to improve? Use these practical tips to navigate your online courses and stay on track for success!

  • Basic Needs & Community Resources: Explore this resource hub to find support for challenges like homelessness, food insecurity, mental health, legal issues, and emergency services—help is just a click away.

  • Free Tutoring Services: Strengthen your skills and boost your confidence with free tutoring for all Grossmont students. Book your online or in-person tutoring sessions today using the easy appointment system!

  • Zero Textbook Cost (ZTC) Courses: Save money by enrolling in ZTC courses! No textbook expenses guaranteed. Watch our step-by-step video to learn how to search for ZTC options in Self-Service.

  • How-To Videos: Check out Grossmont College's Outreach YouTube channel for helpful tutorials on common student questions—like resetting your Self-Service password and more!

  • Important Dates to Know: Stay organized by reviewing Grossmont College's Academic Calendar. Plan ahead and never miss a deadline!

  • Grossmont College Catalog: Your go-to guide for everything Grossmont College. Learn about courses, programs, policies, and resources all in one comprehensive document.

 

Empowering Students to Succeed

The Success Coach Program focuses on student retention and early intervention by partnering with faculty and staff to identify students facing challenges. Our goal is to connect these students with the resources and support they need to overcome obstacles and stay on track academically.  

 

College can be a difficult time for students, and finding the right help isn’t always easy. Through a strong network of on- and off-campus resources, we aim to provide students with the guidance they need before they fall too far behind or consider leaving school.  

 

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When to Reach Out to a Success Coach

 

Success Coaches are here to support students who may be struggling to navigate college life. Consider reaching out when:

  • A student is having difficulty adjusting to the college environment.
  • You're unsure where to direct a student for help with a specific concern.
  • A student is showing signs of academic challenges, such as excessive tardiness, absences, poor performance, or lack of preparation.
  • A student shares personal struggles (e.g., work, family, financial issues) that are affecting their ability to learn.
  • A student could benefit from additional support or access to resources to succeed.

Important Note: Success Coaches are not equipped to handle immediate crises. For mental health emergencies, contact a Mental Health Counselor in Student Health Services at 619-644-7192 or email Matthew Ring. For life-threatening emergencies, call 911. For campus non-emergencies, dial 619-644-7800.


Let’s work together to connect students to the right resources at the right time!



Actions a Success Coach May Take

 

Success Coaches work collaboratively to connect students with the resources they need to thrive. Here’s how they can help:  

  • Facilitate connections to campus services like Counseling, Financial Aid, Mental Health Services, Tutoring, the Accessibility Resource Center, Gizmo’s Kitchen, and more.
  • Guide students in navigating and accessing the most appropriate on-campus and community support services for their specific needs.
  • Equip students with best practices for organizational and time management skills to support their success.
  • Provide ongoing follow-up to ensure students are making the most of the services and support available to them.  

Success Coaches are dedicated partners in addressing student challenges and fostering academic and personal growth.

 

 

How to Connect Students to a Success Coach

 

Empower your students to succeed by connecting them with a Success Coach! Here’s how you can help:

  • Refer a student directly by sending an email or texting us at (619) 738-3380.  
  • Invite us to present: Request a brief Zoom presentation for your class or share our quick, 1-minute Success Coach video introduction.  
  • Add our link: Include the Success Coach website link in your course Canvas shell for easy access.  
  • Include our Syllabus Statement: Copy and paste the statement below into your syllabus or modify it as needed.

    Syllabus Statement:

    If you have concerns that are making it difficult to do well in your courses, you are encouraged to reach out to the Grossmont College Success Coaches. A Success Coach will brainstorm options with you and connect you with resources to help overcome obstacles standing in your way. Visit www.grossmont.edu/successcoach for more information on how to make an appointment to meet with a Success Coach, send them an email at grossmont.successcoach@gcccd.edu, or text them at (619) 738-3380.  

Let’s work together to provide students with the support they need to thrive!

 

 

Connect with Us

 
Email / Social Media

Feel free to reach out via email  for any questions or concerns. We’re also happy to assist you in setting up your WCONLINE account. Email us today! 

 

Instagram:  @grossmont.success
Text

You can text us at (619) 738-3380. Be sure to include your student ID # and name when texting. We accept messages in the evenings and on weekends, but please note that we’ll respond on the next business day.